Privacy Policy

Electrozones is managed and operated by Couturetech Enterprises Private Limited, which has its registered at ("Electrozones”, “we”, “us” or “our”). Through this platform, Couturetech Enterprises Private Limited, among other things, facilitates the sale and purchase of mobile, tablet, television, audio, home appliances, computers, cameras, kitchen appliances, personal care and grooming, accessories, and other products (“Products”) to users ("User” or “Users” or “you” or “your”)

This privacy statement (the "Privacy Policy") explains our policies and practices on the collection, use, disclosure, processing, transfer, and storage of the information you supply to us. It is a part of the Terms that regulate your use of the Electrozones By using, browsing, accessing, or purchasing from the Electrozones you agree to be bound by the terms of this Privacy Policy and consent to the collection, storage, possession, dealing, handling, sharing, disclosure or transfer of your information in accordance with the terms of the Privacy Policy. We will only utilize the User's information as permitted by this Privacy Policy. If a term used here is capitalized and not defined, it will mean what the Terms say it means.

As an electronic record, this document is subject to the rules and provisions under the Information Technology Act of 2000, as well as any applicable amendments thereto. It is also subject to the amended provisions pertaining to electronic records in other statutes, as amended by the Information Technology Act of 2000. A computer system created this electronic document; no digital or physical signatures are needed.

This Privacy Policy outlines the kinds of data that are gathered from Users, such as the type of Sensitive Personal Data or Information (as defined below), its intended use, its means and channels of communication, and the recipients and methods to which it will be disclosed. You have the right to revoke your consent at any time for the collection and use of your information, including sensitive personal data and information and personal information (henceforth defined). Please be aware, though, that should you withdraw your consent, we might not be able to continue offering you the relevant service for which you withdraw your consent. It is hereby made clear that the processing of Personal Information based on your prior consent prior to the withdrawal will not be impacted by your decision to withdraw it.

We ask that you please take the time to read our privacy statement. We recommend that you do not use or access the Electrozones if you disagree with any of the terms or this privacy statement.

Type of Information Collected

You may be asked to provide your information anytime you visit, access, use or browse the Electrozones. Information may be shared and used in accordance with this privacy policy's guidelines. We may also combine it with other information to provide and improve our Products, services, content and advertising.

You agree to provide information, which shall be true, correct, up to date and accurate. You may access, update, alter or seek deletion of your information partially or totally by entering into your account on the website and/or the app, after successful OTP confirmation.

The Electrozones is not intended for use by children. We do not intentionally gather Personal Data from users younger than eighteen (18) years old. If we are made aware that we have collected the Personal Information of a person below the age of 18 (Eighteen) years, we will take steps to delete the information within a reasonable time frame. A parent or guardian must get in touch with us to request the removal of any information that their child may have submitted on the Electrozones without their permission. We shall not be liable or responsible for any damage or injury suffered by anyone under the age of eighteen (eighteen) who uses the services in violation of the Privacy Policy and Terms.

Name, password, mailing address, phone number, email address, contact preferences, and any other usage and interaction details with us or our affiliates are just a few of the many details we might gather from you. We might gather data that, when paired with other information we have on file, would plausibly enable us to identify you ("Personal Information"). The following categories of personal information are included in personal information: full name, date of birth, gender, residential address, email address, and personal contact numbers.

We may also collect, receive, process or store certain sensitive personal data or information consisting of, but not limited to:

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  Password and Financial information such as bank account or credit card or debit card or other payment instrument details;
  
  

• State of physical, physiological, and mental well-being;
  
  

• Any detail relating to the above Personal Information categories as provided to us for providing service;
  
  

• Any information that we receive under the aforementioned categories of Personal Information and that we process, store, or otherwise handle in accordance with a valid contract. (Known as "Sensitive Personal Data or Information" when referred to collectively).

Use of Information Collected

We may collect, utilize or process your information including Personal Information and Sensitive Personal Data or Information for the following purposes:

For creating and granting you access to your registered account on the Electrozones.

To create, deliver, process, and enhance our content, services, and products in order to enhance and personalize your experience.

To provide you with information concerning order confirmations, invoicing, technical notices, security warnings, and other related matters. To keep you updated about our products, services, offers, changes, and forthcoming events.

For internal analytical and research uses, including data analysis, audits, and studies aimed at enhancing Our Services, Products, and Communications with Customers.

To abide by any governmental or judicial authority's request or to fulfill any legal or regulatory obligations.

To address any concerns, grievances, requests, or complaints you may have about using the Electrozones.

To keep an eye out for any illicit or fraudulent conduct taking place on the Electrozones.

Disclosure of Gathered Data

We could occasionally be obliged to give our reliable third-party service providers access to the data we've acquired about you in order to help them support us in facilitating the sale of products and the provision of services on the Electrozones. For instance, we may share your information with a third party payment gateway provider to complete transactions on the Electrozones. You agree to any such sharing of your information with outside service providers by using the Electrozones. We ensure that such third party service providers are bound by reasonable confidentiality obligations and/ or use, maintain and follow generally accepted industry and security standards with respect to such information.

We may also release your information when such disclosure is requisitioned under any legislation or judicial decision or when we, in our sole discretion, think it essential in order to safeguard our rights or the rights of other Users, to prevent injury to persons or property, to fight fraud and credit risk.

While we take best efforts to ensure that your information including Personal Information, Financial Information and Sensitive Personal Information or Data is duly protected by undertaking security measures prescribed under applicable laws, you are strongly advised to exercise reasonable discretion while providing Personal Information or Financial Information while using the services given that the Internet is susceptible to security breaches.

In addition, your data might be processed, transmitted, or kept in any nation other than the one in which you access the Electrozones. For purposes of exchanging or disclosing data in compliance with the Privacy Policy, we reserve the right to transmit your information outside of your country. By using the Electrozones, you agree to the transfer of your information to our affiliates, subsidiaries, partners, and other locations, as well as to their employees and subcontractors, provided that these entities have promised to maintain the same standard of data protection as outlined in this Privacy Policy and Indian data protection laws. In the case that it is required for the third party to execute services, for the Electrozones to function, or for us to provide products, the information may be shared.

Security

We care about the security of your personal information. We have implemented security policies, rules and technical measures, as required under applicable law including firewalls, transport layer security and other physical and electronic security measures to protect the Personal Information that it has under its control from unauthorized access, improper use or disclosure, unauthorized modification and unlawful destruction or accidental loss. When you enter your information on the Electrozones, your information is protected through our security mechanisms. Please be aware that we adhere to applicable laws, rules, and regulations as well as industry- and internationally-recognized standards.

Your information is kept on secure networks and is only available to a small group of authorized users who are either required to have access to these systems by law or who need the information for other reasons specified in this privacy statement. These authorized personnel are likewise under an obligation to keep such information confidential.

You understand and acknowledge that, while we try our hardest to transmit and store all of the information you provide in a private, secure operating environment, there is no such thing as perfect security, and we cannot guarantee that any information will not be accidentally disclosed or that security breaches won't occur. You acknowledge that we are not liable for security lapses, actions taken by third parties using your personal information, or for uncontrollable outside events like government actions, computer hacking, illegal access to computer data and storage devices, computer crashes, security and encryption lapses, etc.

Cookies Policy

The uniform resource locator of the website from which you visit, access, or browse the Electrozones, information about the website you visit after leaving the Electrozones, the internet protocol ("IP") address of each user's computer operating system, the type of web browser the user is using, email habits, and the name of the user's internet service provider are all automatically sent to us due to Internet communications standards. We only use this data to analyze overall user trends and to help us make our services better. Please be aware that, unless required by law or in order to supply or facilitate the User with the services, the relationship between the User's IP address and personally identifiable information is not shared with third parties. Despite the foregoing, the User understands that we reserve the right to share with advertisers, sponsors, investors, strategic partners, and others in order to help grow the business, some of the aggregate findings, including the personal information provided by the Users in an unidentifiable, aggregate form, and not the specific data. The user's web browser settings determine how much information is submitted to us when using the Platforms. If the user wants to know what data is sent to us, they can look to the browser they are using.

Temporary cookies are used by the Electrozones to store specific data. We don't keep any personal data in our cookies. We are the sole owners of any information we collect—by whatever means—that does not allow us to personally identify the User as an individual (such as the usage patterns mentioned above). We may use this information, along with data from other service providers, for user administration, research, development, and technical platform administration.

You are aware that you can change or reset your web browser's settings to remove or prohibit cookies. Access to some parts of the Electrozones may be hampered, degraded, or restricted if you decide to disable cookies on your computer or mobile device.

We might let other businesses or organizations show you adverts. These businesses or organizations include research firms, advertising agencies, third-party ad servers, and vendors of advertising technology. We might show you specific adverts if they match a particular broad profile. We don't target you with adverts based on Personal Information. We may authorise third parties to install or recognize a unique cookie on the user's browser in the course of providing adverts or improving the services to its users.

You acknowledge and accept that third-party websites that are linked to or displayed as search results on the Electrozones are not within our control. These other websites may install their own cookies or other files on users' computers, gather data, or ask users for personal information; we have no control over these third-party websites and will not be held accountable for them. We neither guarantee the accuracy, integrity, or quality of the data, text, software, sound, photos, graphics, videos, messages, or other materials available on such websites, nor do we make any representations regarding the privacy practices or policies of such third parties or the terms of use of such websites. The fact that a website is included or excluded does not indicate that we support the websites, the people who run them, or the content they contain.

For the purposes of service administration, research and development, training, business intelligence, business development, and User administration, we might maintain records of phone calls made to and from Users. When needed by law or in order to offer or facilitate the User's use of the services, we may be obliged to disclose such telephone records to third parties.

You agree that any testimonials and reviews you post on the Electrozones regarding the products or services may be reproduced and published by us. You consent to us editing the evaluations and testimonials you submit, and to reproducing and publishing those modified or condensed versions on the Electrozones. The User can contact us at couturetechenterprisespvtltd@gmail.com.  If the User has any concerns about the replication or publication of any testimonial or review that you have submitted.

Opt-Out Policy

The third party service providers with whom we may share information provided by you are not permitted to market their own services or send promotional emails or engage in promotional communication with you. We allow you the option to choose not to receive any more communications from itself or its partners that are not necessary, promotional, or marketing-related.

If you desire to remove your contact information from all our mailing lists and newsletters, you can click on the "unsubscribe" link or follow the instructions in each email message. Alternatively, you can email us at couturetechenterprisespvtltd@gmail.com. We retain the right to limit membership based on availability of contact information. Before taking any action, all Users will get an email notification.

Information retention

Except in cases where a longer retention time is mandated or authorized by applicable law, we will keep your information and any data for as long as is necessary to accomplish the goals specified in this privacy policy.

Modification

We retain the right to alter this Privacy Policy at any moment. On the Electrozones, the Privacy Policy will be updated as and when it changes. Every time you visit our Electrozones, we invite you to read over our Privacy Policy to see how we handle your Personal Information.

Redress of Grievances

If you have any concerns, grievances, or questions concerning the Electrozones or this Privacy Policy, please contact us.

Governing Law

The terms of this Privacy Policy shall be controlled and construed in line with the laws of India. The only courts with jurisdiction over any dispute pertaining to or resulting from this privacy policy shall be located in India.

Severability

Whenever possible, each section of this Privacy Policy shall be read in a manner so as to be valid under applicable legislation. In the event that a provision is found to be illegal or invalid, it will only be ineffective to the extent that it is so banned or invalid; the remaining parts of this privacy policy will remain to be legitimate.